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May 9, 2008    
Springer Electric Cooperative, Inc.
| Application for Membership | Customer Satisfaction Survey |

How do you like our services?

Please help us serve you and others better by completing our Web Site Customer Satisfaction Survey. Answering the questions below should only take a few minutes. We want to know how well we are meeting your needs and expectations for the services that we provide.

Overall, how would you rate your satisfaction with your electric service through Springer Electric Cooperative?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
 
Do you feel the Cooperative maintains effective communication with you concerning power outages, rate changes, billing issues, policies, etc.?
Yes No Don't Know
 
Do you feel that reliability of service (uninterrupted power) is a priority at Springer Electric?
Yes No Don't Know
 
How would you rate your interactions with Cooperative employees?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
 
As you think about Springer Electric Cooperative today, choose all responses that apply:
Resolves billing issues promptly and courteously
Understands my power issues
Works to continually provide consistent quality power
Comprehends issues facing me as a consumer/business owner
 
What can the Cooperative do to help you more efficiently meet your energy needs?
 
Email (optional)
 

 

 

 

"Owned By Those We Serve"


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Springer Electric Cooperative, Inc
408 Maxwell Avenue
P.O. Box 698
Springer, New Mexico 87747
Telephone: 575-483-2421
Toll Free: 1-800-288-1353
Fax: 575-483-2692
Emergency: 575-445-3975


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